the game overall is very lackluster in its modes, customizations and story, online is fun but as for the single player the game feels really empty, no survival or team battle, after a few weeks you'll be absolutely done with this game unless you have a friend to play with. as for the characters themselves why the hell lei or anna are not in the main roster? that's such a cheap move so now you have to pay for them too. well forget about it here you get 5 random fights and by the end you get nothing after beating kazumi (she's also a disappointing last boss) now for the cutscenes you only need to win 1 battle with another random character and the cutscenes are very uninteresting, they're all unfunny, it's mostly someone running away from something.
remember when you played the arcade mode for example in Tekken 5 every character had one or two rivalry in the middle and by the end you would get a (mostly fun) cutscene. the story if you can call it that is very generic and if you cut the last fight between kazuya and heihachi (which was the only cool part) the story has nothing to offer compare to the previous tekken games. The gameplay is fun and it has improved over the years and the graphics are fine (the hair looks very dated) but boy oh boy this game is underwhelming.